Beginning March 20, 2023, the City of Rochester’s Parking Enforcement and Residential Parking Permit programs will transition to a new service provider called IPS Group. The change in provider will offer a better user experience for those accessing either system.

Parking Enforcement Changes

Any parking citation issued after March 20, 2023 can be paid online. The options to pay by phone, mail or drop box at City Hall will still remain. The system also allows an easier process to contest a citation if a recipient believes an error has occurred.

Residential Parking Permit Program Changes

All active permit holders need to register for a new account with IPS and submit an application for each permit currently held before May 1, 2023. Creating a new account with IPS Group will allow existing permits to be transferred to the new system without a fee. All active permit holders will receive a letter in the mail guiding them through the transition process.

“We are confident this new parking software will create a more pleasant experience for residents and visitors, and the City thanks the community for their participation in this transition,” shares City of Rochester Traffic and Parking Manager Sam Budzyna

Please visit rochestermn.gov/parkinginformation for frequently asked questions. Any additional questions or requests for assistance can be directed to parkingcomments@rochestermn.gov or 507-328-2900.